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A good CRM can help businesses manage customer relationships effectively. HubSpot CRM is free and packed with features—but is it the best choice?
Features & Performance
It provides contact management, email tracking, deal pipelines, and reporting tools. The free version includes many features that competitors charge for.
User Experience & Customization
The dashboard is intuitive, and businesses can customize their sales pipelines. However, advanced automation is only available on paid plans.
Pros & Cons
✅ Pros:
✔ Free plan with strong features
✔ Easy-to-use interface
✔ Scalable for growing businesses
❌ Cons:
✖ Advanced automation requires a paid plan
✖ Reporting tools could be more detailed
Final Verdict: Is It Worth It?
For small businesses looking for a free CRM, HubSpot is an unbeatable option.